Facebook did not answer questions about holiday staffing. Last Christmas, moderators at the outsourced sites, which remained open, saw Facebook's response time slow so dramatically that many believed the Facebook teams that oversaw their work had been given the winter holidays off. I sent out an appeal, and Burt was restored. But no matter the lofty principles, the moderators who spoke to BuzzFeed News say the outsourcing system by which Facebook governs the content on its platform is fundamentally broken. Earlier this year, the Verge published a pair of investigations in which Facebook moderators at Cognizant's offices in Phoenix and Tampa, Florida, described experiencing PTSD-like symptoms after working on Facebook posts. I don't have any evidence to support that. Read individually, the updates often make perfect sense.
Casey. Age: 31.
But that requires quick communication.
Katalina. Age: 27.
Dont Test Me
Sometimes the company issued policy updates it subsequently changed or retracted entirely. Writing flawless moderation policies at this scale is simply an impossible task, and there will always be news events that set new standards. Facebook says it's working hard to improve communication between its in-house policy and moderation teams and its third-party moderators.